Faqs

General Questions

Payment

Services are provided on a fee for service basis. Check, Cash, Visa, Discover, MasterCard, Health Savings Account (HSA) and Flexible Spending Accounts are accepted for payment of services at the time of service.

Therapy visits are offered in 50-minute sessions, and the counseling fees correspond to this timeframe. The counseling or psychotherapy fees range from $80 to $250 between the counselors and their varying levels of credentialing, such as Ph.D., LPC (Licensed Professional Counselor), LICSW (Licensed Independent Clinical Social Worker), ALC (Associate Licensed Counselor), and counselors-in-training.  

Additional charges are incurred for Psychopharmaceutical Evaluations by our certified nurse practitioner, Lea Jarrett.  

30-minute individual session (Reserved for Children & Adolescents Only) 
with Licensed Therapist $85-100 
with Licensed Associate Therapist $65 
with Supervised Counselor-In-Training $50  

50-minute individual session 
with Licensed Therapist $125-250 
with Licensed Associate Therapist $100
 with Supervised Counselor-In-Training $50

50-minute couple or family session 
with Licensed Therapist $150-350 
with Licensed Associate Therapist $125 
with Supervised Counselor-In-Training $50
________________________________________ 

Medication Management 
with registered nurse practitioner 
Initial Medical Consultation $200 
Follow-up Medical Consultation $125

Insurance

We are contracted with many major insurance carriers, EAPs, Medicare, and Medicaid. However, we are always expanding out network. Services may be covered fully or partially by your health insurance or EAP plan. You can easily check your own insurance benefits for counseling.  

Because each of your contracts are different, we cannot tell you exactly what will be covered until we verify your specific insurance benefits. As a courtesy to you, we will verify and file your insurance for you if we are contracted with them and you desire.  

However, please remember that our professional relationship is with you and not with your insurance company. Our fees vary, depending on your insurance carrier, service provided and counselor. 

If you would like to verify your insurance benefits to learn the exact cost prior to making an appointment, call the 1-800 number listed on the back of your insurance card and ask them for your “outpatient mental health benefits.” You will want to know your coverage for in-network providers and out-of-network providers. If you need assistance in determining your benefits Honest Counseling & Psychological Medicine can help you.

Sliding Fee Scale

Notice to patients: Honest Counseling and Psychological Medicine desires to serve all patients regardless of income or insurance status.

Discounts for essential mental health services provided by Honest Counseling and Psychological Medicine are offered on a sliding fee scale basis adjusted for family size, income, and insurance status.
Ask the front desk coordinator for additional information.

Cancellation Policy

Honest Counseling & Psychological Medicine Pllc Employee Assistance Program And Non-eap Cancellation Policy

This cancellation policy applies to all patients/clients receiving services at honest counseling & psychological medicine

NON-EAP PATIENT/CLIENT DEFINITION:

This cancellation policy applies to all patients/clients receiving services at honest counseling & psychological medicine

EAP PATIENT/CLIENT:

Any person receiving a benefit from their employer through an employee assistance program to receive access to short-term mental health treatment. Generally, there is a preset number of employer-approved sessions. An Employee Assistance Program (EAP) is a work-based intervention program designed to enhance all employees’ emotional, mental and general psychological well-being. The aim is to provide preventive and proactive interventions for the early detection, identification, and/or resolution of work and personal problems that may adversely affect work performance and well-being. Your employer has provided a valuable service, so individuals must attend all approved sessions to benefit from the program entirely.

Cancellations And Missed Appointments

Honest Counseling & Psychological Medicine understands that you may occasionally need to cancel or reschedule an appointment. If you cannot attend an appointment or need to reschedule, please phone the office or cancel during the appointment reminder at least 24 hours before your scheduled appointment. Since we cannot use this time for another client, please note that you will be billed $100 per session if it is not canceled on time. This fee is not covered by insurance companies, Medicare, or Medicaid. For cancellations made with less than 24-hour notice or a scheduled appointment that is completely missed, you will be billed directly for the fee, and it must be paid before scheduling another appointment. This late cancellation fee is for the time reserved for your appointment.

The client is expected to attend each scheduled session on time. A canceled or delayed appointment delays our work and can negatively impact other clients. Since your appointments involve the reservation of time specifically for you and out of respect for your therapist and our other clients, a minimum of 24-hour notice is required for rescheduling or canceling an appointment. We appreciate more than 24-hour notice, when possible, as we can possibly make that time available to other clients. Therefore, if you should know before the required 24-hour notice that you cannot attend your session, please call the office or cancel through the appointment reminder so that we have time to fill your slot and put another client in your space who may need it. The more time, the better for the therapist and other clients who are in need. A late cancellation or no-show appointment hurts at least three people: you, your therapist, and another client who could have potentially utilized your time slot. Therapy sessions are scheduled in advance and are a time reserved exclusively for our clients. When a session is canceled without adequate notice, we cannot fill this time slot by offering it to another current client, a client on the waitlist, or a client with a clinical emergency.

When The No-show/Late Cancel Fee Is Waived

The only exception to this cancellation policy is in the event of a serious or contagious illness or emergency. We offer one grace for these purposes. Some examples of emergencies are car accidents, deaths in the family, or extreme illness. Work issues do not constitute emergencies. This cancellation policy applies even if missing the appointment was unintentional. In the event of prohibitive weather, we can conduct the session on the phone or via video (telemedicine). If both parties in a couple cannot attend, consider having one come alone instead of canceling altogether and wasting the slot. In emergencies and/or hospitalizations, please discuss concerns with the administrative coordinator, as reducing/waiving this fee may be considered. We reserve the right to terminate treatment with a client for failing to attend one or more appointments. We appreciate your help in keeping the office schedule running promptly and efficiently.

On-time Or Frequent Cancellations Or Missed Appointments

Although Honest Counseling & Psychological Medicine PLLC may send you text or email reminders about upcoming appointments, this is done as a courtesy and only if you consent to receive such communications by providing us with your email address or cell number. It remains your sole responsibility to keep track of and attend all scheduled therapy appointments on time, whether or not you receive the text or email reminder. You are responsible for informing the office if your phone number or email has changed.

Fees For No-shows & Late Cancellations

No-Show Fees: Anytime you fail to attend a scheduled appointment without giving appropriate prior notice of cancellation, you will be billed a $100 fee for the no-show session. Late Cancellation Fees: Any session missed by canceling less than 24 hours in advance will be billed a fee of $100 per session. You will be charged even if the cancellation is school or work-related and if you rescheduled the appointment.

MEDICARE, MEDICAID, INSURANCE COMPANIES, AND EAP PROVIDERS GENERALLY DO NOT REIMBURSE FOR MISSED APPOINTMENTS

We value you as a client and hope to help you with your future endeavors; however, we can only accomplish this with your understanding of your obligations outlined in this policy and consistency with treatment. Thank you for being so understanding. Your therapist looks forward to beginning this therapeutic journey alongside you!

ACKNOWLEDGMENT AND SIGNATURE:

Honest Counseling Phychological Medicine

Feel free to contact us with any general questions here. However, questions regarding diagnoses, psychopharmaceuticals, or personal matters should be reserved for your personal time with your therapist. We look forward to serving you soon.

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Honest Counseling Phychological Medicine

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